Privacy Policy
Effective date: October 6, 2026
This Privacy Policy explains how Indian Village Apartments (“we,” “us,” or “our”), professionally managed by Touchstone Property Management, collects, uses, and protects information when you visit this website, contact our leasing team, apply to live here, or live in our community.
Information we collect
Personal information is information that identifies you, such as your name, mailing address, email address, and phone number. We collect it when you contact us, schedule a tour, submit a guest card or rental application, sign in to the resident portal, or opt in to text messages.
Non-personal information is information that does not identify you, such as your browser type, the pages you visit, and how you found our website. It is collected automatically through standard web technologies.
Cookies and similar technologies
We and our service providers use cookies and similar technologies to operate this website, remember your preferences, measure traffic, and understand which advertising sources bring visitors to us. You can set your browser to decline cookies, but some features, such as tour scheduling or chat, may not work properly.
How we use your information
- To respond to your questions and schedule tours
- To process rental applications and manage your lease
- To handle maintenance requests, payments, and resident services
- To send you communications you have requested or agreed to receive, including text messages
- To improve our website and services, and to comply with legal obligations
Text Messaging
In the event that you opt-in to receive text messages from our property, you may receive messages related to your lease, maintenance requests, community events, upcoming payments, and other information related to the community in which you live.
At any point in time, if you desire to stop receiving text messages from us, simply respond with the word STOP and you will be unsubscribed from further communication. If you would like to opt-in again, this can be done from within the resident portal.
As always, message and data rates may apply for any messages sent to you from us and to us from you.
Message frequency varies. For help, reply HELP or call us at (214) 932-4023.
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent are excluded from all information-sharing categories in this policy and will not be shared with any third parties.
How we share information
We do not sell your personal information. We share it only as needed to operate the community and serve you, including with:
- Service providers that support our operations, such as property management software, leasing and communication tools, payment processors, and screening providers, who may use it only to provide services to us
- The owner of the property and its management company
- Government authorities or other parties when required by law, or to protect the rights, property, or safety of our residents, staff, or others
- A buyer or successor in connection with a sale or transfer of the property
As stated above, text messaging opt-in data and consent are never shared with third parties for any purpose.
Security
We use generally accepted technical and operational safeguards to protect personal information from loss, misuse, alteration, or destruction. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.
Links to other websites
Our website links to third-party services, such as our online application and resident portal. Their privacy practices are governed by their own policies.
Your choices
You may request to access, correct, or delete your personal information, or ask us to stop sending marketing communications, by contacting us using the information below. You can stop text messages at any time by replying STOP.
Children's privacy
This website is not directed to children under 13, and we do not knowingly collect personal information from them.
Changes to this policy
We may update this Privacy Policy from time to time. The effective date above shows when it was last revised.
Contact us
Indian Village Apartments
713-717 Apache Drive, Garland, TX 75043
Phone: (214) 932-4023
Email: indianvillage@touchstonepm.com
Indian Village Apartments is professionally managed by Touchstone Property Management, 2550 East Trinity Mills Rd, Suite 152, Carrollton, Texas 75006.